Contact support
Use the dashboard feedback form or live chat for account, billing, deployment, or networking issues. Include the instance ID, template, approximate time, and the command or URL that failed. Our team replies by email.
Custom machines
If you need a specific GPU model, GPU count, CPU/RAM/storage profile, or contract duration, submit a custom machine request from the site chat or dashboard support flow.
Template requests
For custom images or missing software, provide the base image, CUDA version, Python/framework versions, startup command, and expected Web UI port.